Support

Email support@innovateaipro.com with your Chrome version, extension version, export mode, and the error shown.

Try this first

1. Open the Perplexity Library page and confirm you are logged in.
2. Test a small current-thread export.
3. Increase the delay between threads before large Library exports.
4. Check Chrome download settings if prompts repeat.

Do not send private conversation contents unless you intentionally choose to share them for troubleshooting.